ConsistoSupport
Write to us
[email protected] — a real person reads every message, usually within two working days. If something went wrong, say which screen you were on and what you expected to happen.
Common questions
The app cannot hear me
Open the iPhone's Settings → Consisto and turn on Microphone. The app only listens while you press record or while a live conversation is running.
My cards or history are missing on a new phone
Sign in with the same method you used before. Sign in with Apple using Hide My Email creates a separate account from signing in with Google, even for the same person, so pick the one you started with. Recordings are kept only on the phone that made them and do not move to a new one.
I did not get the sign-in email
Check your spam folder and wait a minute before asking again. The link works once and only on the phone that asked for it.
How do I delete my account?
In the app: Settings → Delete account. It removes your account and everything stored under it from our server at once. You do not need to write to us.
What happens to my voice?
The privacy policy lists every place a recording or a sentence goes, and why.